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The specialist care marketing agency. Helping care homes fill more beds
You're an established and ambitious care provider. You know you should be at 95%+ occupancy, but, frustratingly, you're stuck watching beds stay empty while money walks out the door. The problem isn't your care - it's that the right families don’t know about you or can't find you, don't understand what makes you different, or slip through cracks in your enquiry process.
We fix that. Fast.
You're doing bits and pieces - a website here, some social media there, maybe a leaflet drop or an ad in a care mag. It feels better than doing nothing, but you're not seeing the private-pay enquiries you need.
You know marketing matters and probably most of what you should be doing too. But you lack clarity, aren’t sure what to prioritise, how much it should cost, or what results to expect. Without the right skills or experience in-house, you end up either doing very little or making expensive mistakes.
You've been sold the dream that Google Ads or a fancy website will solve everything. You're spending money on digital marketing and getting clicks, maybe even some enquiries, but they're not converting into placements.
What families see and why they should choose you
How you consistently reach the right people
How you convert interest into income
Here's the thing: Get two of these right and you might see some improvement. But nail all three? That's when you hit the 95%+ occupancy that transforms your business.
Every person on our team has hands-on experience in the care sector. That means you don't pay for us to get up to speed with ins and outs of the care sector - we're already there. While other agencies are googling "care home marketing," we're implementing strategies that work.
While other agencies juggle restaurants, gyms, and tech startups, we eat, sleep, and breathe care sector marketing. We understand the unique challenges you face and the regulatory environment you operate in.
Our founder, Managing Director Sally Rasmussen has extensive in-house care marketing experience. She's sat in your management meetings, felt the pressure of empty beds, and knows what it's like when marketing budgets get questioned.
We don't care about likes, follows, or website visits (ok, maybe a little bit). We really care about enquiries, conversions, and occupied beds. Every strategy we create has one goal: putting more money into the pot.
Some clients want us to handle everything. Others want us to help them on their way for example recruiting and coaching to build internal capability. Most want something in between. We flex to fit your needs and budget.
We start by mystery shopping your enquiry process to see exactly what families experience. We analyse your competitors and positioning to identify opportunities, then research your audience to understand what really matters to them and what makes you unique.
We build websites that convert visitors into enquiries and optimise your SEO so searching families can find you. Our Google PPC campaigns deliver immediate visibility while ensuring your digital presence works 24/7.
Our professional photography and videography showcases your home at its best. We write copy that resonates with families' concerns and create marketing materials that support your sales conversations.
We manage your social media to build trust and reputation in your community. Our approach focuses on sharing stories and insights that reassure families about choosing your care and reflect your company ethos.
We optimise your presence on third-party platforms where families search for care. Our PR strategies build credibility while community events and newsletter campaigns generate awareness and nurture prospects.
We implement enquiries management systems that ensure no prospect slips through the cracks. Our showround training can help your team convert more visits while follow-up processes turn interest into placements.
Please drop a line to sally@fearlessmarketing.co.uk if you cannot find an answer to your question.
Most clients see an increase in qualified enquiries within 30-60 days. However, sustainable occupancy growth typically takes 3-6 months as we optimise strategy, activity and measurement. Results can vary depending on the scope of services and the goals of the project.
We work with established, ambitious care providers who offer residential care, nursing and dementia care, and some specialist care services. Typically our clients operate between 2 and 20 homes, though size matters less than ambition and willingness to invest in a partnership to achieve growth.
Our pricing varies depending on the scope of the project. No two clients are the same but as a guide our packages start at £2,500 per calendar month per home.
Perfect! We'll audit what's working, identify gaps, and build on or tweak your existing efforts. No need to start from scratch.
Absolutely. We often provide coaching and training to internal marketing teams alongside our done-for-you services.
The Story Behind Fearless Marketing - Care Sector Specialist Marketing Agency
Fearless Marketing was founded in 2022 by Managing Director Sally Rasmussen, a care marketing specialist with many years of experience both in-house and agency side. Passionate about joining up the dots to create marketing that delivers results, she's the powerhouse behind Fearless Marketing.
We specialise in marketing strategies that actually fill beds and drive revenue: brand positioning that cuts through the noise, digital campaigns that reach the right families, and enquiry management systems that convert leads into placements. We choose budget appropriate tactics that we know deliver results, including a good mix of traditional and digital methods, bespoke solutions, and some exclusive processes developed just for the care sector.
Passionate about marketing that works (not just looks pretty), we just love championing the care providers who do incredible work but aren't shouting about it properly.
We get asked all the time how we consistently help homes achieve 95%+ occupancy. Well, now you know! Please don't hesitate to contact us with any questions about your marketing challenges – we'd love to help.
Here's to fearless marketing that fills beds!
Sally & the Fearless Marketing team
Sally is a very knowledgeable and experienced marketer with hands on experience in the care sector and it shows. She was quick to identify what we needed and has been able to make a significant difference to our enquiries and revenue in a short space of time. She has an enviable book of contacts and makes things happen fast.
In the short time I have been working with you, Sally, I have felt my confidence growing dramatically, believing in myself, and trusting my instincts more. Having your support has been invaluable and you are truly an inspiration. You have taken the time to understand me, the company, the challenges and have tailored your teaching to support my learning needs .
Sally is refreshingly direct and straight talking for a marketing person (!). At the same time, she’s easy to work with and fully engaged with the trials and tribulations of the board. If you’re marketing’s a bit of a mess, or not where it should be, I would strongly recommend Fearless Marketing.
Our approach to marketing had been scattergun at best and we didn’t have a clear goal or message. Our 27-bed home, Newgrange in Cheshunt had low occupancy and we needed a change. Sally was brilliant from start to finish and I'm delighted we have started to get more enquiries – people are telling us they’ve found us on Google without paying for ads! Thank you Sally – your support has been invaluable.
If you'd like to hear our latest marketing musings then you know what to do ... and there's no chance of us spamming you - we're too busy helping care homes fill beds!